Full time or Part time
Day Shifts
M – F with Saturday morning rotation
PTO
Paid Sick Time
Full benefits package


Overview
We are seeking a detail-oriented and customer-focused individual to join our team as a Registration Specialist. In this role, you will be the first point of contact for patients, ensuring a smooth and welcoming experience as they visit our clinic and therapy department. Your responsibilities will include managing patient registrations, scheduling appointments, and providing exceptional customer service in a fast-paced environment.

Duties
• Greet patients warmly upon arrival and assist with the registration process.
• Manage medical scheduling efficiently, coordinating appointments to optimize patient flow.
• Maintain accurate patient records and files, ensuring confidentiality and compliance with regulations.
• Handle phone systems effectively, demonstrating excellent phone etiquette when answering calls and addressing inquiries.
• Provide support in patient service by addressing concerns and answering questions regarding procedures or services offered.
• Collaborate with the front desk team to ensure seamless operations within the office.
• Assist with administrative tasks as needed to support the overall function of the medical office.

Experience
• Previous experience in a clinic is preferred but not required.
• Strong customer service skills with a focus on patient satisfaction.
• Familiarity with medical scheduling software and front desk operations is an advantage.
• Excellent communication skills, both verbal and written, along with proficiency in phone systems.
• Ability to work well under pressure while maintaining a positive attitude and attention to detail.

Join our dedicated team where your contributions will make a meaningful impact on our patients' experiences!