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HEAP Application NY

HEAP opened last week but the online portal keeps crashing. I’m in Rochester, two kids, oil heat. Is there a faster way to apply in NY before it gets colder?

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NY HEAP has a paper bypass—download the PDF, fill it in 10 minutes, and fax or drop at your county DSS. My sister in Monroe County faxed Monday morning; approval letter came Thursday with $650 auto-paid to her oil dealer. Need last 4 pay stubs, oil bill, kids’ birth certificates, and lease. The state site hosts the printable form plus fax numbers by county: https://www.utilityassistance.org/ny/heap-ny/ – click “paper application.” Oil vendors hold delivery until HEAP posts; mention the fax confirmation number.

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